Beautiful but run small
"This is an ongoing problem with Natori. . . the uneven sizing and the lack of exchange policy. I usually take an XS in caftans. Because of previous reviews I ordered a S and I had to return it (at a cost). Although it was received by them a week ago, I am still awaiting my refund. I re-ordered it in a M and it fits beautifully (finally) It is really a shame to have to do so much work for a caftan and. . . I forgot to say that in order to get the discount I received on caftan day (20% off) I had to call Natori and wait for someone to call me back. . . . too much!"