This document was last updated on January 28, 2014
Acknowledgement and Acceptance of Terms: The Natori Company is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing www.natori.com, you acknowledge and fully understand The Natori Company’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.
Participating Merchant Policies: Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in The Natori Company services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage you to review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.
Information We Collect and How We Use It: The Natori Company collects certain information from and about its users in at least three ways, including: directly from our Web Server logs, from Cookies, and from Users.
Web Server Logs: When you visit our Website, we may track information to administer the site and analyze usage. Examples of information we may track include:
• Internet protocol address
• The kind of browser or computers used
• Number of links clicked within the site
• State or country from which the site was accessed
• Date and time of visit
• Name of Internet service provider
• Web page linked to our site from
• Pages viewed on the site
Use of Pixel Tags: We also use "pixel tags" (sometimes called “Internet tags”, "web beacons" or "clear GIFS"), which are tiny graphic images, on our website. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our website and our advertising. We work with service providers that help us track, collect, and analyze this information.
Pixel tags on our website may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the site. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites.
Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.
We also work with business partners that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to our website and your interaction with our advertising and other communications.
We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of our advertising, and for other internal business purposes.
Please note that we will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features based on cookies unless we have the robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that merger.
Registered Members/Purchasers: Natori obtains Personal Information from you -- such as your name, address, account number, shopping history, e-mail address and telephone number-- when you give us that information when shopping or using our services and become a registered Natori.com member (“Registered Member”). For example, we may obtain Personal Information about you when you (i) register to use our website; (ii) place an order with us; (iii) participate in our gift registry programs; (iv) participate in advertising promotions or sweepstakes; or (v) subscribe to Natori.com E-mail Updates (our e-mail newsletter). We also may collect Personal Information when you correspond or speak with us. We may also collect Personal Information about you from third parties, such as demographic or marketing firms, to improve our marketing efforts. This information may be used to contact you about events including, but not limited to, promotions, the release of new lines, and other information about The Natori Company, unless you choose not to receive promotional communication in association with this Web Site. If either a Registered Member or a normal user is purchasing a good or service, we will request financial information. Any financial information we collect is used only to bill for services purchased. For purchases by credit card, said financial information may be forwarded to your credit card provider. You may also be asked to disclose personal information to us so that we can provide assistance and information. For example, such data may be warranted in order to provide online technical support and troubleshooting. We will not disclose your personally identifiable information to third parties without your permission except to the extent necessary including:
• To fulfill service requests for services
• To protect ourselves from liability
• To respond to legal process or comply with law
• In connection with a merger, acquisition, or liquidation of the company
Children Policy: The Natori Company does not sell or ship any items ordered through this Web site directly to anyone who we know to be under the age of 18. The Natori Company does not collect any personal information from anyone who we know to be under the age of 18. Anyone under the age of 18 should only use this Web site with the involvement of a parent or guardian and should not submit any personal information to The Natori Company.
Security: The Natori Company is committed to making shopping experiences safe and secure. Therefore, we use Secure Sockets Layer (SSL) technology to encrypt credit card information. SSL is a standard technology used by many e-commerce sites.
Accessing Web Account Information: We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by logging into your account, or by contacting our support attendant at email@example.com.
Changes to this Statement: The Natori Company has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates. Contacting Us: If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact firstname.lastname@example.org or send your comments to:
The Natori Company
Attention: Privacy Statement Personnel
180 Madison Avenue, 18th Floor
New York, NY 10016
The Natori Company will use commercially reasonable efforts to promptly respond to and resolve any problem or question.