SHIPPING TO THE UNITED STATES
Due to our annual inventory count, all orders may experience delays of an additional 2-3 business days. We apologize for any inconvenience. Please contact us with any questions.
We provide free one-way ground shipping on all U.S. orders, from our warehouse in New Jersey. We are pleased to also offer free returns on orders over $300. Orders $300 or more require signature confirmation upon delivery. Please keep in mind that orders placed after noon ET are not guaranteed to go out the same day. Please refer to the chart below for additional U.S. Express shipping rates:
Valentine's Day Shipping
Guaranteed Delivery by Thursday, 2/13
SHIPPING METHOD |
Order By |
SHIPPING CHARGE |
|
Standard Ground |
Saturday, 2/8 |
Free |
|
Second Day |
Monday, 2/10 |
$24.95 |
|
One Day |
Tuesday, 2/11 |
$34.95 |
SHIPPING METHOD |
DELIVERY TIME |
SHIPPING CHARGE |
|
Standard Ground |
1-8 business days, depending on location |
Free |
|
Second Day |
2 business days |
$24.95 |
|
One Day |
1 business day |
$34.95 |
*Fine Jewelry pieces are made & shipped out within 1-2 days upon ordering & arrive within 5 days.
All orders with PO/APO/FPO addresses can only be shipped via USPS.
SHIPPING CARRIERS
Most shipments go out via USPS. Certain shipments with fragile items (home accents) go out via FedEx, while all orders to Post Office boxes along with orders to Hawaii and Alaska go out via U.S. Postal Service.
SHIPPING TO CANADA
All orders shipping to Canada are shipped USPS Standard Ground for $14.95.
INTERNATIONAL SHIPPING
Natori.com has partnered with Bongo International to ship to over 220 countries internationally. To learn more about our international shipping, click here
WEBSITE RETURNS
Click Here for Return Information
EXTENDED HOLIDAY RETURNS
Items on Natori.com will automatically be eligible for a refund through January 15, 2020. Order date must be between November 13, 2019 and December 24, 2019.
PRIVATE BRA SALE RETURNS
Items purchased from our Private Bra Sale (running February 15, 2019 to February 20, 2019) are final sale and cannot be returned.