SHIPPING TO THE UNITED STATES

We provide free one-way ground shipping on all U.S. orders, from our warehouse in New Jersey. We are pleased to also offer free returns on orders over $300. Orders $300 or more require signature confirmation upon delivery. Please keep in mind that orders placed after noon ET are not guaranteed to go out the same day. Please refer to the chart below for additional U.S. Express shipping rates: 

SHIPPING METHOD	DELIVERY TIME	SHIPPING CHARGE
Standard Ground	1-8 business days, depending on location	Free
Second Day	2 business days	$24.95
One Day	1 business day	$34.95

 

 

All orders with PO/APO/FPO addresses can only be shipped via USPS.

SHIPPING CARRIERS

Most shipments go out via USPS. Certain shipments with fragile items (home accents) go out via FedEx, while all orders to Post Office boxes along with orders to Hawaii and Alaska go out via U.S. Postal Service. 

SHIPPING TO CANADA

All orders shipping to Canada are shipped USPS Standard Ground for $14.95.

INTERNATIONAL SHIPPING

Natori.com has partnered with Bongo International to ship to over 220 countries internationally. To learn more about our international shipping, click here

WEBSITE RETURNS

Click Here for Return Information

EXTENDED HOLIDAY RETURNS

Items on Natori.com will automatically be eligible for a refund through January 15, 2019.  Order date must be between November 15, 2018 and December 24, 2018.

PRIVATE BRA SALE RETURNS

Items purchased from our Private Bra Sale (running February 15, 2019 to February 20, 2019) are final sale and cannot be returned.