| Shipping Method | Delivery Time | Shipping Charge |
|---|---|---|
| Standard Ground | 5-7 business days | Free |
| Third Day | 3 business days | $19.95 |
| Second Day | 2 business days | $24.95 |
| One Day | 1 business day | $34.95 |
Website Returns
At The Natori Company, customer service is our main goal. If you are unhappy with your unworn, packaged, and tagged garment for any reason, you may return it in accordance with the Returns Policy below. |
PrivacyThis document was last updated on January 28, 2013 Acknowledgement and Acceptance of Terms: The Natori Company is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing www.natori.com, you acknowledge and fully understand The Natori Company’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.Participating Merchant Policies: Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in The Natori Company services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage you to review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties. Information We Collect and How We Use It: The Natori Company collects certain information from and about its users in at least three ways, including: directly from our Web Server logs, from Cookies, and from Users. Web Server Logs: When you visit our Website, we may track information to administer the site and analyze usage. Examples of information we may track include: • Internet protocol address • The kind of browser or computers used • Number of links clicked within the site • State or country from which the site was accessed • Date and time of visit • Name of Internet service provider • Web page linked to our site from • Pages viewed on the site Use of Cookies: The Natori Company may use cookies to personalize or enhance your experience. A cookie is a small text file that is placed on a hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses. Cookies are uniquely assigned to individual users, and can only be read by a Web Server in the domain that issued the cookie. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site recall specific information on subsequent visits. Hence, cookies both simplify the process of delivering relevant content and ease site navigation by providing and/or saving preferences, login information, and personalized functionality. The Natori Company reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into www.natori.com a site that relies on third-party cookies). You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but users can usually modify browser settings to decline cookies. Rejecting cookies by changing browser settings may disable some of the functionality on our Website. Registered Members/Purchasers: Natori obtains Personal Information from you -- such as your name, address, account number, shopping history, e-mail address and telephone number-- when you give us that information when shopping or using our services and become a registered Natori.com member (“Registered Member”). For example, we may obtain Personal Information about you when you (i) register to use our website; (ii) place an order with us; (iii) participate in our gift registry programs; (iv) participate in advertising promotions or sweepstakes; or (v) subscribe to Natori.com E-mail Updates (our e-mail newsletter). We also may collect Personal Information when you correspond or speak with us. We may also collect Personal Information about you from third parties, such as demographic or marketing firms, to improve our marketing efforts. This information may be used to contact you about events including, but not limited to, promotions, the release of new lines, and other information about The Natori Company, unless you choose not to receive promotional communication in association with this Web Site. If either a Registered Member or a normal user is purchasing a good or service, we will request financial information. Any financial information we collect is used only to bill for services purchased. For purchases by credit card, said financial information may be forwarded to your credit card provider. You may also be asked to disclose personal information to us so that we can provide assistance and information. For example, such data may be warranted in order to provide online technical support and troubleshooting. We will not disclose your personally identifiable information to third parties without your permission except to the extent necessary including: • To fulfill service requests for services • To protect ourselves from liability • To respond to legal process or comply with law • In connection with a merger, acquisition, or liquidation of the company Children Policy: The Natori Company does not sell or ship any items ordered through this Web site directly to anyone who we know to be under the age of 18. The Natori Company does not collect any personal information from anyone who we know to be under the age of 18. Anyone under the age of 18 should only use this Web site with the involvement of a parent or guardian and should not submit any personal information to The Natori Company. Security: The Natori Company is committed to making shopping experiences safe and secure. Therefore, we use Secure Sockets Layer (SSL) technology to encrypt credit card information. SSL is a standard technology used by many e-commerce sites. Use of Web Beacons or GIF files: The Natori Company Web pages may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow The Natori Company to count users who have visited those pages and to deliver co-branded services. The Natori Company may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon. Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This process allows the service provider both to recognize your computer each time you visit certain pages or emails and to compile anonymous information in relation to those page views. These practices in turn enable us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. Accessing Web Account Information: We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by logging into your account, or by contacting our support attendant at custserv@natori.com. Changes to this Statement: The Natori Company has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates. Contacting Us: If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact custserv@natori.com or send your comments to: The Natori Company Attention: Privacy Statement Personnel 180 Madison Avenue, 18th Floor New York, NY 10016 The Natori Company will use commercially reasonable efforts to promptly respond to and resolve any problem or question. |
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THE NATORI COMPANY TERMS OF USE AGREEMENT: Read this Terms of Use Agreement Before Accessing Website Effective Date: This Terms of Use Agreement was last updated on January 28, 2013. This Terms of Use Agreement sets forth the standards of use of The Natori Company Online Service. By using the www.natori.com website you agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at www.natori.com. Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended. Description of Service: The Natori Company provides you with information about The Natori Company, and access to an online store for direct shopping. You must (1) provide all equipment necessary for your own Internet connection, including computer and modem, (2) provide access to the Internet, and (3) pay any fees that relate to such connection. Trademarks: "Josie Natori", "Natori", "Josie", and "Cruz" are registered trademarks of The Natori Company. Unauthorized use of these and other marks owned by The Natori Company are strictly prohibited. Disclaimer of Warranties: The site is provided by The Natori Company on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, The Natori Company makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise. The Natori Company shall have no liability for any interruptions in the use of this Website. The Natori Company disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, therefore the above-referenced exclusion is inapplicable. Limitation of Liability: YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK. THE NATORI COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR THE NATORI COMPANY SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEB SITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF THE NATORI COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS ARE INAPPLICABLE. IN THE EVENT YOU HAVE ANY PROBLEM WITH THIS WEB SITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS WEB SITE. Indemnification: You agree to indemnify and hold The Natori Company, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of your use of the Service, the violation of this Agreement, or infringement by you or another user of the Service using your computer, of any intellectual property or any other right of any person or entity. Members Account: You have the option of creating an online account on www.natori.com, making you a Registered Member. All Registered Members of the Service shall receive a password and an account. Registered members are entirely responsible for any and all activities which occur under their account whether authorized or not authorized. Registered Members agree to notify The Natori Company of any unauthorized use of Registered Members’ account or any other breach of security known or should be known to the Registered Member. Registered Members’ right to use the Service is personal to the Registered Member. Registered Member agrees not to resell or make any commercial use of the Service without the express written consent of The Natori Company. Product, Content, and Specifications: All features, content, specifications, products, and prices of products and services described on www.natori.com are subject to change at any time. Weights, measurements, and descriptions are approximate and are provided for convenience purposes only. While The Natori Company makes all reasonable efforts to accurately display the attributes of our products, including colors, the actual colors you see depend on your monitor and computer system. As such, The Natori Company cannot guarantee that your system will accurately depict the exact colors and attributes of our products. Accuracy of Information: The Natori Company attempts to ensure that all information on this Web Site is complete, accurate, and current. However, The Natori Company makes no representation as to the completeness, or accuracy of any information on this Web Site at any given time. While The Natori Company attempts to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order, or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any given product or service, and/or to refuse any order to any customer. We also reserve the right to require verification of information prior to the acceptance and/or shipment of any order. Shipping: When an order is placed from www.natori.com, it will be shipping to an address designated by the purchasing party, as long as that address is compliant with the shipping restrictions contained on this site. All purchases made from www.natori.com are pursuant to a shipment contract. As such, risk of loss and title for items purchased from this Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carries for damaged and/or lost shipments. The Natori Company can only accept orders with shipping addresses in the United States and Canada. With regards to express shipping, the expected delivery quote assumes The Natori Company receives the order before 1PM EST. You should assume orders received after that time will not leave our warehouse until the next day. Moreover, overnight orders are quoted based on delivery the next business day, meaning overnight orders placed Friday will arrive on Monday. You can attempt to request special arrangements by e-mailing custserv@natori.com. Modifications and Interruption to Service: The Natori Company reserves the right to modify or discontinue the Service with or without notice to you. The Natori Company shall not be liable to you or any third party should The Natori Company exercise its right to modify or discontinue the Service. You acknowledge and accept that The Natori Company does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control. Third-Party Sites: Our website may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site. You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage you to review said privacy policies of third-parties’ sites. Governing Jurisdiction of the Courts of New York: Our website is operated and provided in the State of New York. As such, we are subject to the laws of the State of New York, and such laws will govern this Terms of Use, without giving effect to any choice of law rules. We make no representation that our website or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our site, you agree to do so subject to the internal laws of the State of New York. Compliance with Laws: You assume all knowledge of applicable law and are responsible for compliance with any such laws. You may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. You further agree not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation. Botnets: The Natori Company retains the right, at our sole discretion, to terminate any accounts involved with botnets and related activities. If any hostnames are used as command and control points for botnets, The Natori Company reserves the right to direct the involved hostnames to a honeypot, loopback address, logging facility, or any other destination at our discretion. Links: Creating or maintaining any link from another Web site to any page on this Web Site without The Natori Company’s prior written permission is strictly prohibited. Copyright and Trademark Information: All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof, are either the property of, or used with permission by, The Natori Company, and are protected by copyright, trademark, and other laws. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of The Natori Company is strictly prohibited. You agree not to use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of The Natori Company. All other trademarks displayed on The Natori Company’s website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the web sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with The Natori Company. Notification of Claimed Copyright Infringement: Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, The Natori Company designates the following individual as its agent for receipt of notifications of claimed copyright infringement. By Mail Kenneth C Natori The Natori Company 180 Madison Avenue 18th Floor New York, NY 10016 By Telephone: 212-532-7796 By Email: custserv@natori.com Other Terms: If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by The Natori Company, in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Member. You agree that by accepting this Terms of Use Agreement, you are consenting to the use and disclosure of their personally identifiable information and other practices described in our Privacy Policy Statement. |
| © 2013 Natori |
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