This document was last updated on January 28, 2014
Acknowledgement and Acceptance of Terms: The Natori Company is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing www.natori.com, you acknowledge and fully understand The Natori Company’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.
Participating Merchant Policies: Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in The Natori Company services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage you to review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.
Information We Collect and How We Use It: The Natori Company collects certain information from and about its users in at least three ways, including: directly from our Web Server logs, from Cookies, and from Users.
Web Server Logs: When you visit our Website, we may track information to administer the site and analyze usage. Examples of information we may track include:
• Internet protocol address
• The kind of browser or computers used
• Number of links clicked within the site
• State or country from which the site was accessed
• Date and time of visit
• Name of Internet service provider
• Web page linked to our site from
• Pages viewed on the site
Use of Pixel Tags: We also use "pixel tags" (sometimes called “Internet tags”, "web beacons" or "clear GIFS"), which are tiny graphic images, on our website. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our website and our advertising. We work with service providers that help us track, collect, and analyze this information.
Pixel tags on our website may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the site. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites.
Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.
We also work with business partners that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to our website and your interaction with our advertising and other communications.
We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of our advertising, and for other internal business purposes.
Please note that we will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features based on cookies unless we have the robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that merger.
Registered Members/Purchasers: Natori obtains Personal Information from you -- such as your name, address, account number, shopping history, e-mail address and telephone number-- when you give us that information when shopping or using our services and become a registered Natori.com member (“Registered Member”). For example, we may obtain Personal Information about you when you (i) register to use our website; (ii) place an order with us; (iii) participate in our gift registry programs; (iv) participate in advertising promotions or sweepstakes; or (v) subscribe to Natori.com E-mail Updates (our e-mail newsletter). We also may collect Personal Information when you correspond or speak with us. We may also collect Personal Information about you from third parties, such as demographic or marketing firms, to improve our marketing efforts. This information may be used to contact you about events including, but not limited to, promotions, the release of new lines, and other information about The Natori Company, unless you choose not to receive promotional communication in association with this Web Site. If either a Registered Member or a normal user is purchasing a good or service, we will request financial information. Any financial information we collect is used only to bill for services purchased. For purchases by credit card, said financial information may be forwarded to your credit card provider. You may also be asked to disclose personal information to us so that we can provide assistance and information. For example, such data may be warranted in order to provide online technical support and troubleshooting. We will not disclose your personally identifiable information to third parties without your permission except to the extent necessary including:
• To fulfill service requests for services
• To protect ourselves from liability
• To respond to legal process or comply with law
• In connection with a merger, acquisition, or liquidation of the company
Children Policy: The Natori Company does not sell or ship any items ordered through this Web site directly to anyone who we know to be under the age of 18. The Natori Company does not collect any personal information from anyone who we know to be under the age of 18. Anyone under the age of 18 should only use this Web site with the involvement of a parent or guardian and should not submit any personal information to The Natori Company.
Security: The Natori Company is committed to making shopping experiences safe and secure. Therefore, we use Secure Sockets Layer (SSL) technology to encrypt credit card information. SSL is a standard technology used by many e-commerce sites.
Accessing Web Account Information: We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by logging into your account, or by contacting our support attendant at firstname.lastname@example.org.
Changes to this Statement: The Natori Company has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates. Contacting Us: If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact email@example.com or send your comments to:
The Natori Company
Attention: Privacy Statement Personnel
180 Madison Avenue, 18th Floor
New York, NY 10016
The Natori Company will use commercially reasonable efforts to promptly respond to and resolve any problem or question.
Description of Service: The Natori Company provides you with information about The Natori Company, and access to an online store for direct shopping. You must (1) provide all equipment necessary for your own Internet connection, including computer and modem, (2) provide access to the Internet, and (3) pay any fees that relate to such connection.
Trademarks: "Josie Natori", "Natori", "Josie", and "Cruz" are registered trademarks of The Natori Company. Unauthorized use of these and other marks owned by The Natori Company are strictly prohibited.
Disclaimer of Warranties: The site is provided by The Natori Company on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, The Natori Company makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise. The Natori Company shall have no liability for any interruptions in the use of this Website. The Natori Company disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, therefore the above-referenced exclusion is inapplicable.
Limitation of Liability: YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK. THE NATORI COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR THE NATORI COMPANY SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEB SITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF THE NATORI COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS ARE INAPPLICABLE. IN THE EVENT YOU HAVE ANY PROBLEM WITH THIS WEB SITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS WEB SITE.
Indemnification: You agree to indemnify and hold The Natori Company, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of your use of the Service, the violation of this Agreement, or infringement by you or another user of the Service using your computer, of any intellectual property or any other right of any person or entity.
Members Account: You have the option of creating an online account on www.natori.com, making you a Registered Member. All Registered Members of the Service shall receive a password and an account. Registered members are entirely responsible for any and all activities which occur under their account whether authorized or not authorized. Registered Members agree to notify The Natori Company of any unauthorized use of Registered Members’ account or any other breach of security known or should be known to the Registered Member. Registered Members’ right to use the Service is personal to the Registered Member. Registered Member agrees not to resell or make any commercial use of the Service without the express written consent of The Natori Company.
Product, Content, and Specifications: All features, content, specifications, products, and prices of products and services described on www.natori.com are subject to change at any time. Weights, measurements, and descriptions are approximate and are provided for convenience purposes only. While The Natori Company makes all reasonable efforts to accurately display the attributes of our products, including colors, the actual colors you see depend on your monitor and computer system. As such, The Natori Company cannot guarantee that your system will accurately depict the exact colors and attributes of our products.
Accuracy of Information: The Natori Company attempts to ensure that all information on this Web Site is complete, accurate, and current. However, The Natori Company makes no representation as to the completeness, or accuracy of any information on this Web Site at any given time. While The Natori Company attempts to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order, or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any given product or service, and/or to refuse any order to any customer. We also reserve the right to require verification of information prior to the acceptance and/or shipment of any order.
Shipping: When an order is placed from www.natori.com, it will be shipping to an address designated by the purchasing party, as long as that address is compliant with the shipping restrictions contained on this site. All purchases made from www.natori.com are pursuant to a shipment contract. As such, risk of loss and title for items purchased from this Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carries for damaged and/or lost shipments. The Natori Company can only accept orders with shipping addresses in the United States and Canada.
With regards to express shipping, the expected delivery quote assumes The Natori Company receives the order before 1PM EST. You should assume orders received after that time will not leave our warehouse until the next day.
Moreover, overnight orders are quoted based on delivery the next business day, meaning overnight orders placed Friday will arrive on Monday. You can attempt to request special arrangements by e-mailing firstname.lastname@example.org.
Modifications and Interruption to Service: The Natori Company reserves the right to modify or discontinue the Service with or without notice to you. The Natori Company shall not be liable to you or any third party should The Natori Company exercise its right to modify or discontinue the Service. You acknowledge and accept that The Natori Company does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.
Compliance with Laws: You assume all knowledge of applicable law and are responsible for compliance with any such laws. You may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. You further agree not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.
Botnets: The Natori Company retains the right, at our sole discretion, to terminate any accounts involved with botnets and related activities. If any hostnames are used as command and control points for botnets, The Natori Company reserves the right to direct the involved hostnames to a honeypot, loopback address, logging facility, or any other destination at our discretion.
Links: Creating or maintaining any link from another Web site to any page on this Web Site without The Natori Company’s prior written permission is strictly prohibited.
Copyright and Trademark Information: All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof, are either the property of, or used with permission by, The Natori Company, and are protected by copyright, trademark, and other laws. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of The Natori Company is strictly prohibited. You agree not to use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of The Natori Company.
All other trademarks displayed on The Natori Company’s website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the web sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with The Natori Company.
Notification of Claimed Copyright Infringement: Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, The Natori Company designates the following individual as its agent for receipt of notifications of claimed copyright infringement.
Kenneth C Natori
The Natori Company
180 Madison Avenue
New York, NY 10016
By Telephone: 212-532-7796
By Email: email@example.com
At The Natori Company, customer service is our main goal. If you are unhappy with your unworn, packaged, and tagged garment for any reason, you may return it in accordance with the Returns Policy below.
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